Account and Billing

Change your subscription

Check your current plan and review a subscription change before payment.

Check your account first

Open Settings > Billing for your subscription and Settings > Usage for the allowance currently applied to your account. A team subscription, a discontinued plan or a store purchase can differ from a new web purchase.

Review a change

  1. Open the plan or upgrade control shown in Billing or the usage-limit message.
  2. Review the available plan and billing period.
  3. Check the amount due now, renewal amount, trial conditions and payment method before confirming.
  4. After payment, return to Billing to confirm the change.

Available upgrades and prices can depend on the account and checkout. Do not assume a plan mentioned in an older help article is still available for purchase. See current pricing.

A change does not appear

Check the payment status and account email. If your bank requires authentication, complete that step before trying another purchase. Contact [email protected] with the receipt reference if the payment completed but access did not change.

See cancel your subscription to stop renewal.